Exam applications are taken on a year-round basis but don't apply until you’re ready to take the test. You’ll have to take the exam no later than 90 days from the date your application is approved.
IMPORTANT TESTING SITE INFORMATON ON COVID-19
If you are scheduled to take the certification exam and have questions regarding whether or not your exam site is open please contact PSI for the most up-to-date information. PSI has provided us with information on the Coronavirus and its testing centers - you can access the information here. The link also has information on the flexible rescheduling policies that have been put into place.
For a listing of the OPEN testing centers, you can access the list here.
We encourage candidates to check their emails and voice mails often in order to review communications regarding last-minute updates regarding their scheduled test date. If you have questions on your testing date or site, please contact PSI at 833-518-7455. PSI customer service is available Monday through Thursday from 7 a.m. to 9 p.m.; 7:00 a.m. to 7:00 p.m. on Friday; and 8:30 a.m. to 5:00 p.m. on Saturday (all times Central Time). Peak times are during the lunch time and at end of day. Please note that there may be higher than normal response times and thank you for your patience and understanding during these times. If you need to schedule your exam, we encourage you to utilize the on-line services through the PSI website to check site availability and any other important notices that are available for that site.
The health of candidates and employees continue to be theirs and our top priority. PSI is receiving questions regarding their procedures to ensure employee and candidate's safety as they re-open. To assist in answering these questions, PSI has created a frequently asked questions document which can be found here. We encourage candidates to review the information as questions may be answered in this document. As questions are asked that are not included on this FAQ, PSI will be updating it to ensure they are being responsive to questions and concerns.