Information Provided Voluntarily
Contact Information: We will collect personal information that you provide to us, including, but not limited to, your name, employer’s name, job title, mailing address(es), e-mail address(es), telephone number(s), fax number, gender, birth date, and social security number. Such information is necessary to facilitate your access to, use of, purchase of, or participation in our service and product offerings, including, but not limited to: initial certification; and renewal of certification. Please note that you may decline to share your personal information with us, in which case we may not be able to provide you with certain aspects of our services or products. Payment Information: If you choose to purchase a product or service, we and/or our third-party payment processors will collect your payment information, including, but not limited to, your credit or debit card number, card verification value (CVV) number, and expiration date. Application and Order Form Information: In order to apply for initial or renewal of certification or request CBDCE products or services, you will be required to fill out an application or order form and provide personal information, which we will use to process your application or order.
Information Collected Automatically
Your web browser or mobile device automatically provides information when you visit the Site, including, but not limited to, your Internet Protocol (IP) address or unique device identifier.
Log files store information such as a user’s IP address, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. Like most websites, the Site uses log files to analyze trends, administer the Site, and track users’ movement on the Site.
The Site and our services and products are not directed toward children under the age of 16. We do not knowingly collect information from children. If we become aware that a child has provided us with information without parental consent, that information will be deleted from our records.
CBDCE uses the information that we collect to provide our services and products and to operate our business. We may use and store such information for legitimate and lawful business purposes, for example, in order to:
- provide a service or product you requested;
- analyze and evaluate consumer needs and interests, Certified Diabetes Educator® (CDE®) and prospective CDE needs and interests, and improve the consumer, CDE and prospective CDE experience;
- notify you of CBDCEofficial business, news, activities, programs, services, and products;
- track certification-related activities;
- prepare invoices and process payments;
- respond to communications and inquiries that you send to us;
- promote the function, safety, and security of our services; and
- for other legitimate and lawful business purposes.
For individuals located in the European Economic Area, we rely on multiple legal bases to collect, use, share, or otherwise process your personal data, including that:
- you have given consent, which you may withdraw at any time;
- it is necessary for us to perform a contract with you;
- it is necessary for us to comply with legal obligations;
- it is necessary for our or a third party’s legitimate interests;
- it is necessary for us to perform a task in the public interest or for our official functions; and/or
- it is necessary to protect someone’s life.
To the extent we rely on our legitimate interests as a legal basis to collect, use, share, or otherwise process your personal data, those interests include: providing a product or service you requested; analyzing and evaluating consumer needs and interests, CDE and prospective CDE needs and interests, and improving the consumer, CDE, and prospective CDE experience; notifying you of CBDCE official business, news, activities, programs, services, and products; tracking certification related activities; preparing invoices and process payments; responding to communications and inquiries that you send to us; and promoting the function, safety, and security of our services.
Personal information may be given to a third party in order to complete a specific business transaction on behalf of CBDCE. Such transactions may include the following:
Your name and certification information, including certification number, expiration date, city, state, date of initial certification or most recent renewal, and current status of the certification, may be shared with individuals and representatives of organizations using CBDCE’s verification systems.
We may offer the use of the list of CDEs for email or hard copy mailings to organizations wishing to advertise their conferences, products, publications and services if you have consented to receive such communications. We may share your personal information with third parties that provide services to CBDCEincluding, but not limited to, administration/operation support; marketing, promotions, and communications; website hosting; database management; payment card processing; or other data processing.
We also may disclose personal information if we become subject to a subpoena, court order, or law enforcement or other government agency inquiry or investigation or if we are otherwise legally required to disclose such information. We also may use and disclose information about you to establish or exercise our legal rights, to enforce the Terms and Conditions of Use Agreement, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
If all or part of CBDCE is merged into or otherwise transferred to another entity, we may transfer the personal information you provided to us to such entity as part of that transaction.
Access to and Control of Information
CBDCE takes your privacy and the protection of your personal information seriously, and we will provide you with reasonable access to and control of the personal information that you have provided to us. You may request to update your personal information or to opt in to or opt out of any service offerings at any time.
For individuals located in the European Economic Area, you may have additional rights concerning your personal data, such as to access, obtain a copy of, correct, or delete that information or to withdraw your consent or object to the collection, use, sharing, or other processing of that information. To make any request with respect to your personal information, please contact CBDCEas set forth below in the “CBDCE Contact Information” section.
We employ reasonable physical, electronic, and procedural security measures to safeguard your personal information and to help protect against unauthorized access and disclosure. Online registration information, such as payment card information, will be secured using a commercially accepted method of encryption. However, please be aware that no method of electronic transmission is completely infallible, and we cannot guarantee its absolute safety. We encourage you to use reasonable care in how you handle and disclose your personal information, user name(s), and password(s). If you become aware of any breach of Site security, please contact us immediately.
If you are visiting the Site from outside the United States, please be aware that you are sending information, including personal data, to the United States where our servers are located. That information may then be transferred within the United States or to other countries outside the United States other than your country of residence. Countries other than your country of residence, including the United States, may have data privacy and protection laws that differ from, and potentially provide less protection than, the applicable laws in your country of residence.
There are external links to other websites throughout the Site. Please note that CBDCEis not responsible for the privacy policies of those other websites and hereby disclaims any liability or responsibility in connection with such linked websites.
CBDCE Contact Information
330 East Algonquin Road, Suite 4
Arlington Heights, IL 60005
Telephone: (877) 239-3233 or (847) 228-9795
Facsimile: (847) 228-8469