In the rare event that a problem arises in the administration of an exam, it may affect an individual or group of applicants. Problems may include, without limitation, power failures, defective equipment, or other disruptions of exam administrations such as natural disasters or other emergencies. Applicants who do not pass the exam and believe irregular testing conditions were a contributing factor may file an appeal with the CEO. Visit the Reconsideration of Adverse Exam Administration Decision Policy for details.

IMPORTANT NOTE ON TIMEFRAME TO SUBMIT EXAM APPEALS: Effective 5/1/2021 the timeframe to appeal an adverse exam administration has been reduced from thirty (30) days to fifteen (15) days from the candidate exam administration date. This new timeframe is reflective in the Reconsideration of Adverse Exam Administration Decision Policy. Visit the Policy for complete details on the process.

An individual who chooses to file an appeal (the appellant) shall be responsible for any expenses that he or she incurs in connection with this process. There shall not be any right of appeal based on the applicant's failure to submit a complete application (including submittal of any required audit documentation), pay the required application fees, or pass the CBDCE certification exam, nor shall there be any right of appeal based on the certificants failure to submit a complete application for renewal by continuing education, pay the required fees, or respond to requests for additional application information. These applications shall be deemed incomplete.

An individual who chooses to file an appeal (the appellant) shall be responsible for any expenses that he or she incurs in connection with this process. There shall not be any right of appeal based on the applicant's failure to submit a complete application (including submittal of any required audit documentation), pay the required application fees, or pass the CBDCE certification exam, nor shall there be any right of appeal based on the certificants failure to submit a complete application for renewal by continuing education, pay the required fees, or respond to requests for additional application information. These applications shall be deemed incomplete.